Subscribe! | Advertise | Contact Us | Login
An image.
GO
  • Joseph Henmueller

    Read the on-line digital edition - Click Here

    On the Cover - Determining the True Need for an Alignment - Part 1

    Technical Editor Ron Henningsen talks about determining the true need for an alignment and its related systems. Do motorists understand alignments on modern vehicles? Do you? Decades old perceptions (and misperceptions) must be overcome with your customers. Menu board pricing for alignments maybe a thing of the past. Even the term “wheel alignment” may be out of date.

     (Photo by Undercar Digest Technical Editor Ron Henningsen)

  • Welcome to our new web site! We've totally redesigned it to be more responsive to our Subscribers.

    Daily news & technical updates
    More supplier products & service offerings
    Information that is as close as your smart phone, tablet or desktop
    Read the six most-current issues of Undercar Digest online
    Sign up for Undercar Digest’s latest publication – Digital Update

  • In Technically Speaking®, Ron Henningsen discusses why it’s sometimes best to replace or service some items in pairs. Wipers and brakes are almost always replaced in pairs. What about lighting and suspension system components? What makes the best repair? What’s best for your shop? What’s best for your customer? Are there any industry standards or regulatory concerns?
  • Muffler & Pipe Advice: Raising Cain
    Wednesday, May 1, 2019 12:00 AM
    Raising Cain. Are you surprised that Muffler and Pipe columnist Ed Hanson might have a customer or technician behaving in a rowdy or disruptive way? Ed’s offer to act as a mentor gives him a few surprises.
  • Servicing Systems in Pairs– Wipers, Lights, Brakes
    Wednesday, May 1, 2019 12:00 AM
    In Technically Speaking®, Ron Henningsen discusses why it’s sometimes best to replace or service some items in pairs. Wipers and brakes are almost always replaced in pairs. What about lighting and suspension system components? What makes the best repair? What’s best for your shop? What’s best for your customer? Are there any industry standards or regulatory concerns?
  • Photo Tech: Determining The True Need For An Alignment – Part 1
    Wednesday, May 1, 2019 12:00 AM
    When they get a job ticket in that says, “wheel alignment” many shops simply run the vehicle on the rack, hook up the heads, take some quick readings and make a determination of what “must” be done to eliminate handling or tire-wear issues.
  • R & R Tech: Transmission With a Mind of its Own
    Wednesday, May 1, 2019 12:00 AM
    A customer had brought in her 2010 Ford Escape equipped with a 3.0L engine and the 6F35 transaxle. The customers concern with the vehicle was that the transmission slipped intermittently. We started our evaluation with a quick visual inspection of the vehicle and checking fluids, all of which checked out good. Then I scanned the car with the scan tool; all of our locations have Snap-On Zeus workstations and I had two codes: a P0297, “Vehicle Over Speed Condition,” and a P1500, “Vehicle Speed Sensor.” No codes in any other modules. The next step was to go for a test drive and see if I could duplicate the complaint.
  • You Can’t Take Percentages to the Bank
    Wednesday, May 1, 2019 12:00 AM
    Far too many shop owners are so determined to make a certain percentage of gross profit on each job, that they lose sight of profitability, as well as customer service. I’m talking about the people who judge their success by percentages rather than dollars. These are the shop owners that are so busy trying to squeeze every last penny out of every job that they forget about the dollars being lost at the same time. Sure, your technicians can take that transmission apart and rebuild it, but with rare exception, most shop owners will install a replacement, right?
  • Employee Benefits 2019 – A REALLY Brave New World!
    Wednesday, May 1, 2019 12:00 AM
    What’s new in employee benefits for shops? Business Editor Tom Langer talks about the evolving scope and scale of employee benefits and incentives. Does your shop offer what it takes to attract and keep the types of employees you desire?
  • Attracting Talent
    Wednesday, May 1, 2019 12:00 AM
    Management Consultant columnist Bob Depontes follows up with his thoughts on what it takes to attract the right talent for your shop. Today, shop owners have to think and act like a trained Talent Acquisition Manager in order to achieve the results they desire.
  • Fire Your Center Manager
    Wednesday, May 1, 2019 12:00 AM
    I know that’s a strong title, and an unfair one without qualification. I promise I’ll explain in detail just after I tell you about my last trip to Chicago.
    My wife and I took our two older daughters to Chicago for two nights of fun in the city. We interacted with the trendiest brands – we stayed at the Waldorf Astoria, dined at RPM, took spin classes at SoulCycle, and went to see Hamilton. And fun it was!
  • CuS.T.E.M. -izing our Industry’s Future
    Wednesday, May 1, 2019 12:00 AM
    What do you get when you mix a dozen automotive aftermarket professionals with 300 twelve-year-olds and hundreds of priceless custom cars? We’ll all know the answer in ten years or so, when those same students start making post-graduate school and career choices.
  • So, Who Puts Brakes on the Batmobile?
    Wednesday, May 1, 2019 12:00 AM
    Some car repairs require a little extra attention to detail. Especially when the car belongs to someone famous or infamous. Or, maybe the car is unique, highly desirable or even rare. We found a shop that works at a Fast and Furious pace to keep up with maintaining an ever changing collection of cool cars.
  • Smith’s Service Center - Family Tradition Continues
    Monday, April 1, 2019 12:00 AM
    Smith’s Service Center has been a family-owned business since 1969 when Al Smith opened a Mobil service station after working for a local Madison, Wis., Ford dealership for more than 25 years.
  • Engine Decarbonizing 6.0-Liter Power Stroke
    Monday, April 1, 2019 12:00 AM
    Engine de-carbonization has become a mainstay in the automotive aftermarket to keep diesel-powered and gasoline direct-injection vehicles running at maximum efficiency. Rick’s Automotive, Springfield, Mo., services fleets of ambulances from 20 counties throughout southwest Missouri, northern Arkansas and eastern Oklahoma. Engine de-carbonization is included as part of the shop’s 60,000-mile preventive maintenance schedule on diesel engines in these emergency-vehicle fleets, and many other fleets that it services.

PHOTOS

ABOUT US
Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

All rights reserved. No part of these publications may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, contact MD Publications, Inc., PO Box 2210, Springfield, M0 65810-2210
FOLLOW US
Software © 1998-2019
1up! Software, All Rights Reserved.
 | ©2000-2019• MD Publications, Inc. All rights reserved.