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  • Jim Wilder

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    On the Cover

    Technical Editor Ron Henningsen covers “Understanding Wheel Alignment in this two-part(part two) technical article, which is a must read for everyone involved in the wheel-service industry.  

    (Cover photo by Undercar Digest Technical Editor Ron Henningsen)
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  • This edition of Technically Speaking® is going to make people hate me more or love me more than they do normally. Realize that many retail auto parts stores today offer free installation of wiper blades if you buy the blades from the auto parts store. Is this a good deal? The answer in some situations is, “Yes.” Is this a removing-frustration deal? The answer in almost all cases is, “Yes.” Customers hate installing wiper blades.
  • ASA-Midwest Declares Independence - ASA National Provides New Offerings
    Monday, June 18, 2018 11:17 AM
    Midwest Auto Care Alliance: In the interest of better serving its members, the ASA-Midwest Board of Directors announced a significant change to the organization. On June 14, the ASA-Midwest Board and House of Delegates voted unanimously to disaffiliate with ASA National and become an independent regional association known as the Midwest Auto Care Alliance™ (MWACA).
  • Bulbs & Wiper Blades – Can You Afford Free Installation?
    Friday, June 1, 2018 12:00 AM
    This edition of Technically Speaking® is going to make people hate me more or love me more than they do normally. Realize that many retail auto parts stores today offer free installation of wiper blades if you buy the blades from the auto parts store. Is this a good deal? The answer in some situations is, “Yes.” Is this a removing-frustration deal? The answer in almost all cases is, “Yes.” Customers hate installing wiper blades.
  • Sound & Performance Go Hand in Hand
    Friday, June 1, 2018 12:00 AM
    Some motorists add performance-exhaust systems to their vehicles for extra horsepower and torque, while others just appreciate that aggressive tone that goes with it – and of course, some like it for both reasons. There’s the revving of the engine at the stop light and the burst of power that goes with taking off with their right foot to the floor.
  • Extra Set of Eyes Saves the Day
    Friday, June 1, 2018 12:00 AM
    In addition to the OEM-spec remanufactured transmissions we build, we also offer a series of heavy-duty transmissions available in three different stages. This article examines the installation of our Road Ripper™ 3000 (stage 3 unit) in a 2005 Dodge 2500 pickup equipped with a 5.9L diesel and a 618/48RE transmission.
  • Wheel Alignment Part 2: Shim Kits & Adjustable Components
    Friday, June 1, 2018 12:00 AM
    Everyone is familiar with the statement, “Knowledge is power.” This expression been around for as long as anyone can remember, but in the area of wheel alignment, especially where shim kits, adjustable ball joints and replaceable upper control arms are concerned, this is especially true.
  • Management Matters: Caught You!
    Friday, June 1, 2018 12:00 AM
    According to the National Federation of Independent Business, some 30% of employees may well be stealing from you today. They go on to say this number increases if an employee is given the motive and opportunity. Using some data provided by the 2017 study by Hiscox, the dollars are not small. One employee could be stealing thousands right off your bottom line. In the next few minutes we’ll take a look at the issue, who tends to be responsible and strategies to deal with the problem.
  • How Effective Is Your Labor Rate? Do customers care?
    Friday, June 1, 2018 12:00 AM
    The automotive repair industry has evolved so much. Years ago, it was a simple trade that was fairly straight forward. Today, we are involved in a technological profession that is becoming more complex and demanding every day. The equipment, technology and tooling required for a modern shop are far more expensive than ever before. Shop owners and managers will tell you that keeping up with the demand can be all but impossible.
  • Cut Costs for Greater Profits
    Tuesday, May 1, 2018 1:00 AM
    Last month we launched a short series on ideas to make 2018 the most profitable year ever for you and your shop. Today we focus on cutting costs. I will admit that some of these may come under the heading of “Duh.” However, if you are like me, being reminded once in a while and pausing to consider the idea may just open new profit avenues for you.
  • Management Matters: You and the Boxer! Profit & Loss
    Sunday, April 1, 2018 1:00 AM
    Back in the day I fashioned myself as an amateur heavyweight boxer. Bad move. I was only training a couple of evenings a week and I was terrible! As long as I could get a guy to the ropes and hold him there I was OK. Running around the ring was not my strength.
  • Hasty’s Service Inc., Toledo, Ohio
    Friday, June 1, 2018 12:00 AM
    First impressions can be confusing when you pull into Hasty’s Service Inc. The six-bay service-station architecture is reminiscent of an era gone by. The old-fashioned image ends when motorists enter the small shop with a clean and comfortable customer-waiting area where they are usually greeted by Bob Hasty, current owner. Although, old-time personal attention is still part of the shop’s charm.
  • Jones Exhaust Systems Inc. Celebrates 50 Years
    Friday, June 1, 2018 12:00 AM
    In this day and age it’s becoming less and less likely for an independently owned manufacturer – especially in the automotive exhaust industry – to celebrate 50 years of serving the automotive aftermarket. Jones Exhaust Systems Inc., Adamsville, Tenn., is the exception, and the company celebrated the gala event by honoring its more than 50 team members with a barbecue “to beat all,” a number of games and prizes – and allowing the Jones team to take most of the day to enjoy the party.
  • Butler’s Muffler & Auto Repair
    Tuesday, May 1, 2018 1:00 AM

    The Friendliest Shop in Town – and More

    When you ask Dave Norwood why his business succeeds, he’ll tell you it’s because everyone at the shop makes a point to be friendly. Technicians – even if they are swamped – will look up and say hello to customers as they walk past the work bays.

  • Hunter Engineering: Seamless Integration
    Thursday, June 29, 2017 10:44 AM
    Hunter Engineering’s Alignment Quick Check® and Quick Tread® are used on all vehicles being serviced at new Plaza Tire locations in Missouri, Illinois, Kentucky and Arkansas. Technician Russell Soto performs the checks on a 2012 Ford Fusion at the company’s new shop in Springfield, Mo.

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Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

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