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  • Jim Wilder

    Specialty Products Co. “Pro Alignment Team” members take pride in the fact that they operate a multifaceted company that is designed for purpose of helping alignment technicians with nearly every aspect of their jobs.

    The company is unique, they say, because it designs, develops and tests alignment parts and tools in the USA, and then backs them up with a variety of training and support materials for the technician.
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  • Many shops have master drivability technicians who are diagnostic experts with an ability to understand and diagnose complex electrical issues. This is all well and good, but why not also have someone in your shop whose primary job is to know every bit of brake information that’s available in the marketplace and have the skill and expertise, along with the product knowledge, to solve complex problems?
  • Brake Parts Inc Receives NAPA Partnership Award
    Thursday, April 13, 2017 10:36 AM
    Brake Parts Inc (BPI) was honored with the NAPA Partnership Award during the annual NAPA Vendor Summit, held Feb. 23in Atlanta.  ccepting the award for BPI was Joe Parzick, chairman of the board; David Overbeeke, president and CEO; Ron Hoxsey, vice president sales; and David Ferretti, business development manager.
  • Brake Facts & Friction
    Wednesday, April 12, 2017 10:41 AM

    If you know all the brake facts presented in this issue of Photo Tech, congratulations! If not, use them to add to your repertoire of known, accurate brake information and you will indeed be one of the most valuable brake technicians in your shop. Many people feel that anyone can do brake work and everyone’s a brake expert. Well, all of us can learn more. It’s the little things that count. Knowing not only the foundational information, but advanced as well, enables you to work in a much more professional manner.

  • Should Your Shop Have a Master Brake Technician?
    Friday, March 31, 2017 4:40 PM
    Many shops have master drivability technicians who are diagnostic experts with an ability to understand and diagnose complex electrical issues. This is all well and good, but why not also have someone in your shop whose primary job is to know every bit of brake information that’s available in the marketplace and have the skill and expertise, along with the product knowledge, to solve complex problems?
  • Technically Speaking® - Know Your Engine Oil
    Wednesday, March 1, 2017 9:39 AM

    Editor’s note: First and foremost, technicians should always follow the auto manufacturer’s oil specifications to avoid voiding the engine’s warranty. The purpose of this Q&A is to answer some of the many questions that technicians have about the new oils being introduced.

    I recently had the opportunity to interview Janette Ramirez Baltazar on the changes in engine oil that have been rapidly evolving in what seems like every time a new model vehicle is released.

  • Scan Tools – How Many & Who Pays for Them
    Thursday, February 9, 2017 3:12 PM
    In today’s multi-bay, multi-technician auto-service repair facilities it is not uncommon for the shop to have a multitude of scan tools, some possibly owned by technicians. The logic behind this is that some scan tools are more thorough and apply to a wider range of vehicles than others. Who should own these scan tools? Should it always be the shops? Should it always be the technicians or should it be a combination of both?
  • More Money, More Time, High Productivity!
    Wednesday, April 12, 2017 9:43 AM
    Would you like a shop that makes more money, has more productive techs, with techs who are more committed than ever to the shop and their fellow techs? How about lowering your worker’s comp premium or just simply making your shop a better place to live and you and your employees happier? If any of this appeals to you, please take a few minutes and read on!
  • Marketing to Generations: Part Dieu – Boomers
    Sunday, March 12, 2017 9:59 AM
    Last month we discussed marketing to millennials. As you recall, we found that millennials are a huge population segment that is moving to become our major source of business in short order. And, as you may remember, it was my conclusion that you ignore this group, and their different buying traits, at your own peril.
  • Marketing to Millennials IS Possible!
    Sunday, February 12, 2017 10:08 AM
    “Even if you are on the right track, you’ll get run over if you just sit there.” – Will Rogers
    What great words to begin this article. Simply put, if you are not adapting to the huge “Echo Boomers” of people born between in the early 1980s and the early ’00s, you are at risk of being run over. Or possibly scarier is that you may be setting up your kids for disaster, which as a dad is something none of us wishes to contemplate.
  • Forecast ‘Trumped’ by the Election
    Thursday, January 12, 2017 10:30 AM
    This 2017 forecast is being rewritten for the fourth time. All changed a number of Tuesdays ago with the elections. Not only President-Elect Trump, but what took place in the Congress and the various state capitols was not only a surprise for many, but also has an impact on next year’s economic and shop outlook.
  • Specialty Products: Alignments’ ‘Whole Ball of Wax’
    Friday, March 31, 2017 4:40 PM

    Specialty Products Co. “Pro Alignment Team” members take pride in the fact that they operate a multifaceted company that is designed for purpose of helping alignment technicians with nearly every aspect of their jobs.

    The company is unique, they say, because it designs, develops and tests alignment parts and tools in the USA, and then backs them up with a variety of training and support materials for the technician.
  • Pacesetter - Evolving with the Industry
    Tuesday, February 28, 2017 10:15 AM
    From its founding in Southern California in 1972 under the leadership of Woody Harrah, Pacesetter Exhaust has evolved, always meeting the needs of customers involved in performance exhaust and emission controls.
  • Autopart International - 60 years of Serving Shops
    Thursday, February 2, 2017 3:28 PM
    Autopart International (AI) is celebrating its 60th anniversary of providing professional service providers. And while the company has evolved dramatically over the past six decades its team members say they have to tip their hats to founder Steve Patkin for getting it all started.
     
    Mike Creedon, president of AI; along with Rich Jolivet, vice president of global sourcing and product management; and Ana Garcia, vice president of operations, recently discussed the history and growth of this niche company with Undercar Digest.
  • EZ Tire, Willard, Mo. Shop Owner Knows What He Wants
    Thursday, January 12, 2017 2:30 PM

    Don Erwin is a man of conviction when it comes to business and hobbies. He knows what he wants, even when he’s been told to do otherwise.

    Today he operates a shop in the small town of Willard in Southwest Missouri. Although he is proud of the service he provides, he limits that work to tires, alignment, balancing, brakes and state safety inspections – absolutely nothing else. He’s tried other options but likes it best just how it is.

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Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

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