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  • Ed Hanson
    More often than not, it seems that an adequate labor amount as far as tenths of hours or hours is really not charged for brake-system diagnostics and/or brake-system work. There is much more to doing a brake job than slapping on a new rotor and set of pads and putting the wheel back on.
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  • Everyone in your shop usually has a leader who is a master technician, seemingly a wizard at diagnosing very difficult vehicle problems and performing repairs on vehicles. His skill is indeed very desirable and very important, but there are others in your shop who don’t have such a glamorous job and perhaps are not as highly regarded as “important” as highly skilled lead techs, but they are there.
  • So, I am sitting in a management program with Bob Spitz as our instructor. My wife Marilyn and I are the only automotive exhaust shop owners who have attended his training class, so Bob, with his sense of humor, referred to me as the “muffler guy.”
  • Muffler & Pipe Advice - Just a ‘Muffler Guy’
    Friday, September 1, 2017 3:00 AM
    So, I am sitting in a management program with Bob Spitz as our instructor. My wife Marilyn and I are the only automotive exhaust shop owners who have attended his training class, so Bob, with his sense of humor, referred to me as the “muffler guy.”
  • Some of The Forgotten Important People In Your Shop
    Friday, September 1, 2017 3:00 AM
    Everyone in your shop usually has a leader who is a master technician, seemingly a wizard at diagnosing very difficult vehicle problems and performing repairs on vehicles. His skill is indeed very desirable and very important, but there are others in your shop who don’t have such a glamorous job and perhaps are not as highly regarded as “important” as highly skilled lead techs, but they are there.
  • Are You Charging Enough for Brake Diagnostics You Perform?
    Friday, September 1, 2017 3:00 AM
    More often than not, it seems that an adequate labor amount as far as tenths of hours or hours is really not charged for brake-system diagnostics and/or brake-system work. There is much more to doing a brake job than slapping on a new rotor and set of pads and putting the wheel back on.
  • The Final Repair Was ‘on the Level’
    Friday, September 1, 2017 3:00 AM
    One of our regular customers brought in their 2006 Dodge Ram 1500 4WD with a 5.7L engine mated to a 545RFE transmission. The owner’s concern was a very bad shake when accelerating while having the 4WD engaged.
  • Management Matters - Mentoring for Profits
    Friday, September 1, 2017 3:00 AM
    Unless you have an unending number of amazing technicians wandering in your shop looking for work, and who want to work for you, this article is very important to your future and that of our industry! It’s all about how you can improve your current talent pool while providing specific career paths, recruiting and growth opportunities for the techs in your shop. And, it is that group who will in great part determine your profitability, customer satisfaction, value of your shop some day when you want out and, simply, your stress and enjoyment levels.
  • A Peak into the Future of Auto Repair
    Thursday, July 27, 2017 3:03 PM
    To this day I remember the headlines and photos in Mechanics Illustrated showing cars that rocketed throughout space from one space port to the next. Then there were the cars that would turn magically into airplanes or boats. Thanks to the Amphicar, at least one came to be!
    Go forward in time. I am in a high school class of an English teacher who was a science fiction fanatic. At the same time, I think he had a bit of concern that the world would one day be at the hands of tyrant leaders. We read books like 1984 by George Orwell, Brave New World by Aldous Huxley, Fahrenheit 451 by Ray Bradbury and others. As one looks around today, seems too much of all this has come true!
  • How About Some Money for Your Business?
    Thursday, June 29, 2017 2:42 PM
    Borrowing money is as American as apple pie, it seems. Nowhere is this truer than for our business needs. Today, we’ll take a look at some of the key terms, loan designs, borrowing options and more.
  • The Future of Health Insurance Legislation
    Thursday, June 1, 2017 9:25 AM
    Part of this article has been on my computer for the past five months. Every time I sat in front of the computer something happened to derail the latest version of the health and insurance program proposed by President Trump and the House of Representatives. While I am no longer going to stake my future on the exact plan design, there are some basic provisions that seem to show up in every design discussed to date. And though the House bill just passed, its future in the Senate as it exists is likely troubled. The reason is that there are provisions that make some lawmakers nervous. So, that you might have a better idea of what seems to be evolving, we’ll take a few minutes and discuss what’s on the table as of this writing.
  • Hunter Engineering: Seamless Integration
    Thursday, June 29, 2017 10:44 AM
    Hunter Engineering’s Alignment Quick Check® and Quick Tread® are used on all vehicles being serviced at new Plaza Tire locations in Missouri, Illinois, Kentucky and Arkansas. Technician Russell Soto performs the checks on a 2012 Ford Fusion at the company’s new shop in Springfield, Mo.
  • Omnicraft: A New Brand on the Street
    Wednesday, May 31, 2017 2:11 PM
    There’s a new brand on the street, and don’t be surprised if someone knocks on your shop’s door to inform you about it. Ford Customer Service Division recently introduced Omnicraft, what is described as a high-end aftermarket parts line for non-Ford/Lincoln vehicles that is priced competitively and offers advantageous parts and labor warranties.
  • Undercar Digest: Have it Your Way
    Monday, May 1, 2017 9:24 AM

    How do you like to receive your information about the automotive aftermarket? It’s a question that comes up constantly when Undercar Digest team members visit with members of the aftermarket, whether they be presidents and CEOs, parts distributors, shop operators or technicians.

    Throughout its more than 40-year history, it’s always been Undercar Digest’s philosophy to provide our readers with the technical, management and news information they request and to deliver it to them in a method they prefer. To steal the slogan from Burger King, we want you, our readers, to “Have it your way.”

  • Specialty Products: Alignments’ ‘Whole Ball of Wax’
    Friday, March 31, 2017 4:40 PM

    Specialty Products Co. “Pro Alignment Team” members take pride in the fact that they operate a multifaceted company that is designed for purpose of helping alignment technicians with nearly every aspect of their jobs.

    The company is unique, they say, because it designs, develops and tests alignment parts and tools in the USA, and then backs them up with a variety of training and support materials for the technician.

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Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

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