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  • Joseph Henmueller

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    On the Cover - Performing a Fee-Based Vehicle Inspection for Used-Car Buyers

    All shops perform cursory and often complimentary vehicle inspections. However, fee-based, used vehicle inspections require much greater attention to detail; both in what items are checked and how the results are documented.

    (Photo by Undercar Digest Technical Editor Ron Henningsen)

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  • People call in, get prices, make appointments and cancel them all the time. It’s pretty much a common occurrence. It’s my opinion that we in the automotive industry take this a little more personally than those in many other industries. Think of all the other instances of people making appointments after stopping by a booth at a state fair or some other function to get some kind of premium or other related promotional item.
  • Car Care Council Now an International Organization
    Friday, March 1, 2019 12:00 AM
    The Car Care Council today announced an agreement with the Automotive Industries Association of Canada (AIA Canada) and the Asociación Nacional de Representantes, Importadores y Distribuidores de Refacciones y Accesorios para Automóviles, A.C. (ARIDRA) to create Car Care Council North America to direct the “Be Car Care Aware” consumer education campaign in the United States, Canada and Mexico.
  • Photo Tech: Performing a Fee-Based Vehicle Inspection for Used-Car Buyers
    Friday, March 1, 2019 12:00 AM
    Vehicle inspection comes in many forms. There are courtesy inspections that are done as part of an oil change, inspection that is done prior to a wheel alignment and underhood inspection that may be done for an overheating condition, but very few inspections are as thorough as fee-based inspections on used cars.
  • Muffler & Pipe Advice: That Gut Feeling
    Friday, March 1, 2019 12:00 AM
    Every shop has their list of horror stories. I have a couple myself, but one in particular is branded in my mind.
  • Technically Speaking
    Friday, March 1, 2019 12:00 AM
    People call in, get prices, make appointments and cancel them all the time. It’s pretty much a common occurrence. It’s my opinion that we in the automotive industry take this a little more personally than those in many other industries. Think of all the other instances of people making appointments after stopping by a booth at a state fair or some other function to get some kind of premium or other related promotional item.
  • Photo Tech: Emissions Failures on Older Vehicles
    Friday, February 1, 2019 12:00 AM
    This Photo Tech article addresses an emissions canister/EVAP vent-system performance problem that set a code P0446 on a Buick Rainier. It is not the first time the problem has occurred on the vehicle. It was fixed about a year ago by cleaning the vent solenoid.
  • A National Plague May Already be in Your Shop!
    Friday, March 1, 2019 12:00 AM
    Before we launch into our article for this month - in which I promise you will learn much - I would like to do something a little out of order. As many of you know, Jim Wilder, who edited this magazine, recently retired. I wanted to say just a few words to thank him for all he has meant to me.
  • Your Management Consultant - The Leader of the Pack
    Friday, March 1, 2019 12:00 AM
    Leadership is essential for any organization to be successful. The leader exercises influence and communicates shared goals, creating a single vision that everyone drives toward as a unified team.
  • Shop Management: Energize Your Team
    Friday, February 1, 2019 12:00 AM
    What is the reason you go to work every day? Are you just going through the motions or do you want to be the best at what you do? Many shop owners are just trying to survive the day. It’s our responsibility to lead our team and it all starts with our attitude. We must be engaged and driven. A recent Gallup Poll showed that just 34% of U.S. workers are engaged.
  • Put More Money in YOUR Pocket this Year!
    Friday, February 1, 2019 12:00 AM
    Anyone who has been watching the stock markets, bond rates, yield curves and the rest is likely wondering a bit about how 2019 is likely to go economically. A couple of months ago we did discuss the year ahead of forecasts along with bits about making more money. 
  • Letter from the New Editor
    Friday, March 1, 2019 12:00 AM
    I am pleased and honored to be working with the family at MD Publications and Undercar Digest Magazine. Since 1976, Muffler Digest and Undercar Digest have brought its readers some of the best technical articles on exhaust, chassis and brakes. The magazine is dedicated to shop owners and technicians who begin their vehicle inspections by looking underneath the vehicle before looking under the hood.
  • MB Automotive - A very. Simple. Business Philosophy -- Fix the Car!
    Friday, March 1, 2019 12:00 AM
    The heart of Chicago, Ill. is located downtown, near Lake Michigan, at the bustling corner of State Street and Madison Avenue. If you search about 20 miles due northwest, there is an inconspicuous building on a quiet corner in a sleepy, suburban bedroom community. The 2600 sq. foot building has just four repair bays, only three lifts and inside – perhaps the greatest treasure trove of automotive diagnostic capabilities you’ll ever find.
    Meet MB Automotive.
  • Old-Time Service & Philosophy with Modern Repairs
    Friday, February 1, 2019 12:00 AM
    Should a tourist visit Branson, Mo., as so many do, he would be remiss not to take a leisurely drive into the historic downtown area, enjoying the antique brick buildings and waving to the friendly locals. But, should his vehicle suddenly break down, or make unexplained noises, or experience other issues, where is our tourist to go in this unfamiliar town?
  • Quality Plus Automotive Service: Mechanic Becomes Businessman Too
    Saturday, December 1, 2018 12:00 AM
    Randy Bunn, owner of Quality-Plus Automotive Service, Raleigh, N.C., grew up fixing things, but it wasn’t until he became a businessman that he turned his shop around to be profitable. Today, his business specializes in Honda, Toyota, Acura and Lexus – and his service bays stay full.

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ABOUT US
Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

All rights reserved. No part of these publications may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, contact MD Publications, Inc., PO Box 2210, Springfield, M0 65810-2210
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