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  • Jim Wilder

    Welcome to the 2017 Buyer’s Guide and Shop Survey.

    This issue of Undercar Digest is one that shops and suppliers alike keep in reach year-round due to the valuable information dealing with shop trends and buying practices, as well as a comprehensive list of companies that offer product and services.

  • Don Erwin is a man of conviction when it comes to business and hobbies. He knows what he wants, even when he’s been told to do otherwise.

    Today he operates a shop in the small town of Willard in Southwest Missouri. Although he is proud of the service he provides, he limits that work to tires, alignment, balancing, brakes and state safety inspections – absolutely nothing else. He’s tried other options but likes it best just how it is.

    Thursday, January 12, 2017 1:14 PM
    Tenneco’s Monroe brand is offering service technicians a $30 Visa® Prepaid card* incentive for each pair of qualifying Monroe® Quick-Strut® premium replacement assemblies sold during the Monroe “Quick $30” promotion. From Jan. 1 through Feb. 28, 2017, the scorecard promotion rewards service technicians for selling qualifying pairs of the industry’s first premium all-in-one strut replacement solution.
  • ‘It Was on the Internet So it Must Be True’
    Tuesday, January 3, 2017 2:51 PM
    Technical Editor Ron Henningsen discusses how to deal with customers who self-diagnose car problems over the internet.
  • Technically Speaking: YouTube Videos for Training
    Friday, December 2, 2016 1:18 PM

     Are YouTube Videos a Valid Source of Training & Information?

    The answer to this question is, “It depends.” If you have one of the online shop digital-resource systems available, your first thought probably is, “No,” and there’s nothing that will ever convince me otherwise.

  • Photo Tech: Inspecting Brakes that Have Never Been Replaced
    Tuesday, October 25, 2016 9:29 AM
    Many vehicles driven in Rust-Belt areas have problems with corrosion and degraded brake-system operation caused by that corrosion. When a vehicle with 112,000 miles comes into your shop for a brake inspection and you are told by its owner that the brakes have never been serviced in any way, shape or form, you immediately assume that you will find problems. Now think of Murphy’s Law in reverse.
  • Technically Speaking: Brake-Lathe Maintenance
    Monday, October 24, 2016 2:05 PM
    Many shops today replace rotors and claim it is more economical to do so than it is to machine rotors, but the fact is that you’ll still get certain cars in for which new rotors are extremely costly or unavailable.
  • Management Matters: Absolute or Preference? It's Your Choice
    Monday, December 5, 2016 1:40 PM
    Every year I try to wrap up by sharing research and information relative to helping our readers learn something that might make their next year better. Well, after talking with a therapist friend at length this year, I believe I’ve developed a great theme for this year’s article.
  • Regulation Update: Understanding the Regulatory Environment
    Tuesday, October 25, 2016 9:38 AM
    There are two driving forces outside of our industry that have had the greatest effect on the direction it has taken the past 40 plus years. The Environmental Protection Agency (EPA) and the National Highway Traffic and Safety Administration (NHTSA) have both influenced the development of cleaner, more fuel efficient vehicles from the gas guzzlers of the ’60s and ’70s to today’s highly technical powertrains.
  • Management Matters: Already Feeling the Winter Doldrums?
    Monday, October 24, 2016 2:28 PM
    Here in the great state of Wisconsin, we already have snow and we’re changing oil in our snow blowers, checking the shovel inventory and buying the bags of salt. And, the winter race is on!
  • Management Matters: Too Small To Worry? Hardly!
    Monday, October 17, 2016 3:40 PM
    The attorney across the desk said we had three options when my grandfather died:
    1. Figure out how much money we owed for the shops, auto inventory and the rest in estate taxes and write a check. It wasn’t happening, there was not enough money.
  • Tech Tip: Exceptional Customer Service
    Tuesday, October 25, 2016 10:53 AM
    When it comes to providing a great experience for our customers, most shop owners understand the basic needs to smile, have a great attitude, provide a clean environment with coffee and Wi-Fi and clean bathrooms.
  • Exhaust Source Sponsor Products
    Tuesday, October 25, 2016 10:41 AM
    Exhaust & Emission Controls - Exhaust-System Components (Mufflers, pipes, flex pipes, manifolds, headers, heat risers, exhaust coatings, etc.)
  • Catalog and Product Showcase
    Tuesday, October 25, 2016 10:22 AM
    Catalog and Products showcased by the finest companies in the auto aftermarket industry!
  • Product Update
    Tuesday, October 25, 2016 9:58 AM
    Keep up to date with the best products in the industry!


Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.
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