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  • Jim Wilder

    How do you like to receive your information about the automotive aftermarket? It’s a question that comes up constantly when Undercar Digest team members visit with members of the aftermarket, whether they be presidents and CEOs, parts distributors, shop operators or technicians.

    Throughout its more than 40-year history, it’s always been Undercar Digest’s philosophy to provide our readers with the technical, management and news information they request and to deliver it to them in a method they prefer. To steal the slogan from Burger King, we want you, our readers, to “Have it your way.”

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  • Customers today have become accustom to many repair procedures thanks to the professionalism of many shops throughout the country. They accept oil changes that may cost as much as $100 when they include full-synthetic oil. They accept diagnostic fees when a technician uses a scan tool to determine why the check-engine light is on, as well as many other procedures.
  • Jeff Cox Named AMRA Vice President
    Friday, May 19, 2017 3:27 PM
    The Automotive Maintenance and Repair Association (AMRA) is pleased to announce the addition of Jeff Cox to the AMRA/MAP staff. He joins us in a newly created position as the vice president where he will be developing and driving the overall strategy which includes new member recruitment and current member engagement/support and marketing. For the past several years, Jeff represented Bridgestone on the AMRA technical committee and has been a Co-Chair for the last 4 years where he has been instrumental in leading and facilitating the meetings.
  • Sensor Signal? Nearly none, but unit still worked
    Monday, May 1, 2017 1:30 PM
    The customer had multiple concerns: 30-40 mph is the top speed, drive modes won’t switch, neutrals out in reverse, stuck in low gear at times, can’t shift manually, only works in drive Stored DTC 2767, Component Y3/6n3 (speed sensor) is faulty.
  • Photo Tech: Stability Control – It’s changed
    Monday, May 1, 2017 10:06 AM
    Stability control in vehicles has changed greatly over the years. The sensors that used to be analog are now almost all digital. New types of safety systems have been added and diagnostics have become trickier. In this month’s Photo Tech, many common scan-tool diagnostic techniques are shown. Wheel-speed, YAW, steering-angle, and latitudinal/longitudinal sensors are key in understanding how electronic stability components work together to create a safer drive. The condition of physical suspension parts also play a large role in vehicle handling. If these parts have undesired play in them, it results in many other parts down the line not working properly. When these parts do not work properly, sensors will have unreliable readings.
  • Fixing Flats, Avoiding Lawsuits
    Monday, May 1, 2017 9:39 AM
    Customers today have become accustom to many repair procedures thanks to the professionalism of many shops throughout the country. They accept oil changes that may cost as much as $100 when they include full-synthetic oil. They accept diagnostic fees when a technician uses a scan tool to determine why the check-engine light is on, as well as many other procedures.
  • Brake Facts & Friction
    Wednesday, April 12, 2017 10:41 AM

    If you know all the brake facts presented in this issue of Photo Tech, congratulations! If not, use them to add to your repertoire of known, accurate brake information and you will indeed be one of the most valuable brake technicians in your shop. Many people feel that anyone can do brake work and everyone’s a brake expert. Well, all of us can learn more. It’s the little things that count. Knowing not only the foundational information, but advanced as well, enables you to work in a much more professional manner.

  • Lessons from Large Companies
    Monday, May 1, 2017 11:23 AM
    What does General Electric, Ford Motor Co., Westinghouse and Bosch have in common with us in our shops? They have exactly the same challenges and issues we do, only a lot more of them and likely many more years to learn.
  • More Money, More Time, High Productivity!
    Wednesday, April 12, 2017 9:43 AM
    Would you like a shop that makes more money, has more productive techs, with techs who are more committed than ever to the shop and their fellow techs? How about lowering your worker’s comp premium or just simply making your shop a better place to live and you and your employees happier? If any of this appeals to you, please take a few minutes and read on!
  • Marketing to Generations: Part Dieu – Boomers
    Sunday, March 12, 2017 9:59 AM
    Last month we discussed marketing to millennials. As you recall, we found that millennials are a huge population segment that is moving to become our major source of business in short order. And, as you may remember, it was my conclusion that you ignore this group, and their different buying traits, at your own peril.
  • Marketing to Millennials IS Possible!
    Sunday, February 12, 2017 10:08 AM
    “Even if you are on the right track, you’ll get run over if you just sit there.” – Will Rogers
    What great words to begin this article. Simply put, if you are not adapting to the huge “Echo Boomers” of people born between in the early 1980s and the early ’00s, you are at risk of being run over. Or possibly scarier is that you may be setting up your kids for disaster, which as a dad is something none of us wishes to contemplate.
  • Undercar Digest: Have it Your Way
    Monday, May 1, 2017 9:24 AM

    How do you like to receive your information about the automotive aftermarket? It’s a question that comes up constantly when Undercar Digest team members visit with members of the aftermarket, whether they be presidents and CEOs, parts distributors, shop operators or technicians.

    Throughout its more than 40-year history, it’s always been Undercar Digest’s philosophy to provide our readers with the technical, management and news information they request and to deliver it to them in a method they prefer. To steal the slogan from Burger King, we want you, our readers, to “Have it your way.”

  • Specialty Products: Alignments’ ‘Whole Ball of Wax’
    Friday, March 31, 2017 4:40 PM

    Specialty Products Co. “Pro Alignment Team” members take pride in the fact that they operate a multifaceted company that is designed for purpose of helping alignment technicians with nearly every aspect of their jobs.

    The company is unique, they say, because it designs, develops and tests alignment parts and tools in the USA, and then backs them up with a variety of training and support materials for the technician.
  • Pacesetter - Evolving with the Industry
    Tuesday, February 28, 2017 10:15 AM
    From its founding in Southern California in 1972 under the leadership of Woody Harrah, Pacesetter Exhaust has evolved, always meeting the needs of customers involved in performance exhaust and emission controls.
  • Autopart International - 60 years of Serving Shops
    Thursday, February 2, 2017 3:28 PM
    Autopart International (AI) is celebrating its 60th anniversary of providing professional service providers. And while the company has evolved dramatically over the past six decades its team members say they have to tip their hats to founder Steve Patkin for getting it all started.
     
    Mike Creedon, president of AI; along with Rich Jolivet, vice president of global sourcing and product management; and Ana Garcia, vice president of operations, recently discussed the history and growth of this niche company with Undercar Digest.

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ABOUT US
Undercar Digest serves automotive-repair facilities involved in undercar services that include brake, exhaust and chassis diagnostics and repairs. It also covers a variety of other repairs including drivability. In addition to shops, our readers include manufacturers, warehouse distributors and parts stores that serve them.

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